[SOLVED] cannot login in right after installation

Eisheexein8Ze9Ab

Hi,

I installed Bloonix on my Debian Server (Debian 12.8 bookworm) according to the official documentation [1] and all three components (agent, server, webgui) work seemingly without problems, but I cannot login with the admin user after the installation. The credentials are correct (admin / bloonix) and I do not get the error "Bad login!", but all that happens is the login form refreshing, resetting and not logging me in.

This is what a login currently looks like in bloonix-webgui.log

Jan 10 2025 10:23:35 DEBUG 7225 0.016492 found route: login -
Jan 10 2025 10:23:35 DEBUG 7225 0.000188 got route bloonix_webgui.controller.login -> login -
Jan 10 2025 10:23:35 DEBUG 7225 0.000108 route options {} -
Jan 10 2025 10:23:35 NOTICE 7225 0.000121 exec module bloonix_webgui.controller.login action login opts {} -
Jan 10 2025 10:23:35 DEBUG 7225 0.000111 call bloonix_webgui.controller.root -> auto -
Jan 10 2025 10:23:35 INFO 7225 0.000225 connect to database -
Jan 10 2025 10:23:35 INFO 7225 0.039816 sql exec: select "sys_options".* from "sys_options" where "key" = %s ['has_maintenance'] -
Jan 10 2025 10:23:35 DEBUG 7225 0.003801 call bloonix_webgui.controller.login -> login -
Jan 10 2025 10:23:35 DEBUG 7225 0.000372 call bloonix_webgui.controller.root -> end -
Jan 10 2025 10:23:35 NOTICE 7225 0.000448 finished request /login (took 0.5006961822509766s) -
Jan 10 2025 10:23:35 INFO 7225 0.000413 disconnect from database -
Jan 10 2025 10:23:35 INFO 7225 0.000665 process view jinja -
Jan 10 2025 10:23:35 NOTICE 7225 0.003133 start processing template login.html -
Jan 10 2025 10:23:35 INFO 7225 0.000579 res: Content-Type: text/html; charset=utf-8 -
Jan 10 2025 10:23:35 INFO 7225 0.000348 res: Content-Length: 2103 bytes -
Jan 10 2025 10:23:35 INFO 7225 0.000400 res: http status 200 OK -

Anybody out there with a solution for this?

Thanks in advance!

[1] https://docs.bloonix.org/en/installation/debian

Jonny

Are there any error messages in the log file during the installation?

Eisheexein8Ze9Ab

No, all logs look good, as far as I can see.

Jonny

Ok, the problem is that the connection is not "secure". The cookie is set with the tag "secure", which requires an HTTPS connection.

To solve the problem, open the configuration file /etc/bloonix/webgui/main.conf, set the parameter "cookie_secure False" and restart the webgui. After that it should work.

I will update the documentation accordingly.

Eisheexein8Ze9Ab

Thank you very much, that was indeed the problem! I thought about cookie problems, but did not think about this in connection with our test deployment without SSL yet. Thanks!

Jonny

You're welcome

The documentation has already been updated.

Eisheexein8Ze9Ab

Perfect, thanks for that!

kamal3965

I have installed bloonix NMS on a debian12 server (without gui). Installed as per the instructions given, without any hiccups. Wanted to test without ssl, and also changed the flag "cookie_secure" to False. I am trying to access the server from another machine using the following

http://192.168.0.197:5432

192.168.0.197 is the server IP address

Unable to connect, says "Connection Refused"

Please suggest , how to proceed further

Jonny

Why exactly are you using port 5432? That's the port of PostgreSQL.

kamal3965

Sorry for the typo, I was trying with port 8080. Should we make any changes in Nginx configuration file? I am a Newbie.

Jonny

Did you restart/reload Nginx after the configuration change?

Then please test whether you can access the Webgui:

curl http://192.168.0.197:8080

kamal3965

Yes, I did restart the nginx server. I am including some output

partial output of bloonix-webgui.log

Mar 06 2025 06:08:28 NOTICE 452 0.000070 load model bloonix_webgui.model.db -
Mar 06 2025 06:08:28 WARNING 452 0.095137 Exception occurred:
Traceback (most recent call last):
File "/srv/bloonix/webgui/lib/bloonix_webgui/model/db/__init__.py", line 54, in __init__
db_lock.connect()
File "/usr/lib/python3/dist-packages/bloonix/dbi/base.py", line 99, in connect
self._connect()
File "/usr/lib/python3/dist-packages/bloonix/dbi/pg.py", line 15, in _connect
self.dbh = psycopg2.connect(
^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/psycopg2/__init__.py", line 122, in connect
conn = _connect(dsn, connection_factory=connection_factory, **kwasync)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
psycopg2.OperationalError: connection to server at "127.0.0.1", port 5432 failed: Connection refused
Is the server running on that host and accepting TCP/IP connections?

curl output:

bloom@bloonixNMS:/$ curl http://192.168.0.197:8080
curl: (7) Failed to connect to 192.168.0.197 port 8080 after 0 ms: Couldn't connect to server
bloom@bloonixNMS:/$

Jonny

Okay, then please check why a connection to the database is not possible. Is the database actually running on 127.0.0.1:5432? Were you able to install the plugins via bloonix-import-plugins-into-db? Is it possible to connect to the database using "psql -U blxdb -h localhost"? The connection data is in /etc/bloonix/database/main.conf. Is the connection perhaps being prevented by apparmor, selinux or firewall?

The same applies to Nginx. Is Nginx listening on 192.168.0.197:8080? Does the hostname bloonixnms.csiriict.in (case-insensitive!) resolve to the IP? Does "curl bloonixnms.csiriict.in:8080" work? Is there a firewall active that is rejecting the connection?

BTW you can remove default_server.

If you follow the steps correctly according to the HowTo on Debian 12, everything will work perfectly.

kamal3965

Sorry, but, can you guide me which configuration files to check for and what changes are to be made. As i have mentioned, I am a newbie.

Jonny

No sorry

At this point, it would be beneficial for you to familiarize yourself with the basics of Linux/Nginx/PostgreSQL and system diagnostics (e.g., checking logs, verifying process status). I can't walk you through every single step, but there are plenty of good guides available. Try reading up on these topics and experimenting a bit on your own.

kamal3965

Thank You, will do that.

[SOLVED] cannot login in right after installation

Jonny 10. Januar 2025 um 09:33

Eisheexein8Ze9Ab 10. Januar 2025 um 11:42

Jetzt mitmachen!

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